Login problems

You cannot sign in.

Signing in has two steps: your password, then a one-time code sent to your email. Most problems are with the second step.

• Check the email and password, then the one-time code from your email.
• If the code never arrives, check spam and try again.
• Use Forgot password to reset.
• On a local setup, read the code from the backend log.

If you are locked out

Reset your password, then sign in again. If you still cannot get in, contact support through your plan's channel.